Dell Technologies
CEF Lead Executives
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CASSANDRA GARBER
Vice President, ESG
Cassandra oversees the development and execution of enterprise-wide sustainability and environmental, social and governance (ESG) strategy and actions designed to enhance business performance, energize employees, support the company brand, and ultimately drive positive societal impact. Cassandra also leads external reporting and stakeholder engagement on ESG matters, including the publication of the annual corporate social responsibility report. Previously, she was VP of Sustainability & ESG at McKesson Corporation and has 15+ years of experience leading cross-functional, enterprise-wide programs at 3M, Coca-Cola and General Electric, with increasing focus in Sustainability for nearly a decade. She earned her B.A. degree in Advertising and Public Relations from the University of Southern Indiana.
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GINA CANO
Sr. Director, ESG Lead for Services
With a proven track record of guiding techlogy and operations strategy, roadmap, execution, and continual enhancements for a global techlogy organization, Gina is recognized as an invative leader who delivers results. As an Entrepreneurial Leader, Gina continually identifies opportunities to improve operations while leveraging data analysis and business intelligence to drive continuous improvement across people, processes, and techlogy. Her ability to think strategically and execute tactically has enabled her to create significant impact for Dell, and she is w focused on helping the company achieve its business objectives while enhancing its reputation as a leader in sustainability and ESG. Gina’s thought leadership has helped shape the company's sustainability goals and strategies, and she is committed to ensuring Dell remains a leader in this critical area. As a collaborative leader, Gina builds strong relationships with internal and external stakeholders, and is committed to driving change which benefits not only Dell, but also its customers, partners, and communities.
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CARRIE QUINTANILLA
Sr. Director, Biz Ops & Sustainability
Carrie leads the global Program Management Office (PMO) that drives invation and design across all Dell product portfolios - spanning hardware, software, packaging, user experience, and ecosystem interoperability. Carrie has over 20 years of experience driving global program management, customer experience, design operations, and process definition and governance at Dell. This background helps her accelerate business transformation at the intersection of design and techlogy in support of Dell’s 2030 goals for both business and societal value. Carrie is passionate about Sustainability and how Dell’s future products and services can have a positive impact on customers, communities, and our global environment, which she brings into Dell’s invation and design efforts every day.
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MACANI TOUNGARA
Director, Social and Environmental Responsibility
Macani is responsible for ensuring Dell’s sustainability goals are met across its supply chain. She has 15+ years of private, public and non-profit experience in areas including public private partnerships, supply chain linkages, SME development, and market systems development. She came to Dell from the United States Agency for International Development, where she served as the Senior Advisor in the Bureau for Africa, providing technical strategic guidance on major Agency programs of national scope and impact. Previously, she was the Manager of International Programs, Africa for the Obama Foundation. Macani was also the Senior Director for Program Development at an economic development non-profit called TechnoServe. Before joining TechnoServe, Macani was a consultant with the Boston Consulting Group. Macani holds an A.B. in economics from Harvard University, a Master in Public Affairs from Princeton University’s School of Public and International Affairs and a J.D. from the Georgetown University Law Center.
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SCOTT O'CONNELL
Director, Environmental Affairs
Scott O’Connell leads a team responsible for Dell’s product environmental strategy, governance of electronics recycling policies and advancing Design for Environment programs to increase sustainable product and packaging leadership across Dell’s entire portfolio. His role within Dell also includes engagement with leading partners to help influence global environmental policies and standards, as well as development of new product environmental technologies and strategies such as closed loop recycling programs. Scott is also one of the primary contributors to Dell’s 2020 Legacy of Good Plan and regularly engages customers on the sustainability value proposition of Information Communications Technology.
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MEAGHAN KROHN
Net Zero and Decarbonization Lead
Meaghan was previously the Director of Sustainability & ESG at McKesson where she oversaw the development and execution of enterprise-wide sustainability and ESG strategy and actions designed to enhance business performance, energize employees, support the company brand and ultimately drive positive impact. She also lead external reporting and stakeholder engagement on ESG matters, including the publication of the annual Impact Report. Before joining McKesson, Meaghan was a Managing Supervisor at VOX Global, developing and executing corporate sustainability and ESG strategies for Fortune 10 and other public companies. Prior to that, she worked at CDP and provided strategic advice on disclosure to S&P500 companies. Meaghan earned her MSc from the London School of Economics and her BA from McGill University.
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JOHN PFLUEGER
Principal Environmental Strategist
John Pflueger, Ph.D., is Dell's Principal Environmental Strategist. In this role, John is responsible for driving Dell's strategy on issues around Environmental Sustainability – including Energy, GHG Emissions, Materials of Concern, Material Use/Recovery/Reuse, and Water. Prior to this role, John was Dell's subject matter expert on data center energy efficiency and managed initiatives to help customers improve the productivity of their computer systems and facilities. Since graduating from MIT in 1991 with a Ph.D. in Mechanical Engineering, John has spent nineteen years in manufacturing engineering, product development, product marketing and product management roles in the high-tech industry. John currently serves as a director for The Green Grid and as a participant in The Green Grid’s Technical Committee.
Sustainability Goals
Sustainability Goals
Outstanding Goals
- Reduce the energy intensity of the entire product portfolio by 80% (2011 baseline) (Reduced its product-portfolio energy intensity by 76.7% as of 2021)
2030 Sustainability Goals
- Source 75% of electricity from renewable sources across all global Dell Technologies facilities
- Reduce Scope 1 and 2 emissions by 50% (2010 baseline)
- Reduce Scope 3 emissions from purchased goods and services by 45%
- Reduce Scope 3 emissions associated with the use of sold products by 30%
- Partner with direct material suppliers to meet a science-based GHG emissions reduction target of 60% per unit revenue
- Use 100% packaging made from recycled or renewable material
- For every product a customer buys, reuse or recycle an equivalent product
- 50% of global workforce and 40% of global people leaders will be women
- 25% of U.S. workforce and 15% of U.S. people leaders will be black/African American and Hispanic/Latino minorities
- 50% of the people empowered by Dell’s social and education initiatives will be girls, women or underrepresented groups
- Use technology to advance health, education and economic opportunity initiatives that deliver enduring results for 1 billion people
- Use expertise and technology to help 1,000 nonprofit partners digitally transform to better serve their communities
2040 Sustainability Goals
- Source 100% of electricity from renewable sources across all global Dell Technologies facilities
Latest Sustainability Report
Highlights
- Reduced Scope 1 and 2 GHG emissions by 31.5% (2020 baseline).
- 59% of electricity used across all Dell Technologies facilities came from renewable sources.
- Launched its first-ever packaging made from 100% recycled and renewable materials — and ensured the packaging is 100% recyclable after use.
- 94.5% of packaging across the entire product portfolio was made with recycled or renewable materials.
- Used 155.5 million kilograms of sustainable materials in products and packaging.
- Partnered with major IT firms on a pilot program to identify and address consumer barriers to recycling electronics, which included a free, doorstep collection program in Denver.
- Proposed and supported initiation of a recycled steel project with the Circular Electronics Partnership (CEP).
- Across its supply chain:
Avoided 68,170 MT CO2e of GHG emissions through reduction in energy use; used 1.5B kWh of renewable energy; implemented
water management plans at 192 supplier factories; saved 58.9 million cubic meters of freshwater;
diverted 92.9% of solid waste from landfills through recycling or reuse.
Recent News
2023
Recycled Content Standard Annex A (SCS Standards) — The SCS-103 Certification Standard for Recycled Content adds this new annex focused on the electrical and electronics equipment sectors, setting a minimum threshold for recycled content in the full product and allowing for a product-level claim. This raises the bar for recycled content in consumer electronics products, expanding beyond just component materials. Development of the annex is being led by a diverse multi-stakeholder group that includes: CEF members: Amazon, Dell Technologies, HP, and Microsoft, as well as The Center for the Circular Economy at Closed Loop Partners, De’Longhi, The Ellen MacArthur Foundation, Logitech, Phillips, and The Recycling Partnership. The annex is now available for public review, after which it will be finalized and published. Comment here until April 8, 2023. (March 2023)
Received SBTi validation for its climate goals. Dell’s 2030 targets include reducing Scope 1 and 2 emissions by 50% (supported by a commitment to source 75% of electricity from renewable sources across all global Dell Technologies facilities by 2030 and 100% by 2040); reducing Scope 3 emissions from purchased goods and services by 45%; and reducing Scope 3 emissions associated with the use of sold products by 30%. (Jan 2023)
2022
The U.S. Department of Commerce and the Office of the U.S. Trade Representative launched the Indo-Pacific Economic Framework for Prosperity (IPEF) Upskilling Initiative, a public-private endeavor to support training and education in digital skills for women and girls in 8 countries, including Brunei, Fiji, India, Indonesia, Malaysia, the Philippines, Thailand, and Vietnam. Fourteen U.S. companies, including CEF members Amazon, Apple, Cisco, Dell Technologies, Google, HP, Mastercard, Microsoft, and Visa, will each provide 500,000 or more digital upskilling opportunities by 2032, such as providing training in data science, cyber-security, AI, and robotics; providing female small business owners with toolkits to help with website planning, social media, and marketing; and supporting digital leadership and entrepreneurship training in rural areas. (Sept 2022)
Announced plans to partner with Intel, Computer Aid, and Microsoft to create Solar Community Hubs (“the Hubs”) that will bring infrastructure, technology, and services to meet the most pressing needs of remote communities around the world. The Hubs will be built with Dell technology solutions and will also provide communities with technical skills training, entrepreneurship support, education and career guidance, and revenue-generating services, as well as more fundamental things like electricity, clean water, and healthcare. Critically, each hub will be managed by the community and will offer services based on each community’s unique needs. “Research shows that the greatest impact starts with empowering local communities,” said Cassandra Garber, VP of Environmental and Social Governance, Dell Technologies. (May 2022)
Consumer Electronic Recycling Pilot — A unique collaboration incubated at CEF, in which Google, Apple, Amazon, Dell, and Microsoft recently launched a doorstep electronics recycling pilot program in Denver, CO. In partnership with Retrievr, an innovative start-up with roots in Philadelphia, these brands hope to increase consumer recycling rates, doing so in a way that is responsible and safe, while also being convenient and affordable. (March 2022)
2021
RE100
— The RE100 companies, which are committed to 100% renewable electricity, now have an electricity demand greater than that of the U.K. or Italy and are on track to save CO2 emissions equal to burning over 118 million tons of coal per year. RE100 members include
CEF Members:
3M, Apple, Bank of America, Bloomberg, Dell Technologies, Ecolab, Facebook, General Motors, Google, Hewlett Packard Enterprise, HP Inc., Johnson & Johnson, JPMorgan Chase & Co., Mastercard, McKinsey & Co., Microsoft, Morgan Stanley, PepsiCo, Procter & Gamble, Siemens AG, TD Bank Group, Trane Technologies, Unilever,
and Visa.
(July 2021)
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Over 80 companies—with combined annual revenue of $1.5 trillion, $341 billion in assets, and over 3 million U.S. employees—called on federal lawmakers to support ambitious climate policy action to address the climate crisis and advance environmental justice
as part of the Ceres-led “LEAD on Climate” advocacy day. CEF members participating included Amazon, CBRE, Dell Technologies, Dow, HP Inc., McDonald’s, Microsoft, PepsiCo, Samsung Electronics America, Siemens,
and Unilever. (May 2021)
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Hundreds of executives, nonprofits, and companies—including Amazon, Apple, Bank of America, BlackRock, Cisco, Dell Technologies, Facebook, Ford, General Motors, Google, JetBlue, Johnson & Johnson, Mastercard, and McKinsey & Co.—signed a public statement opposing “any discriminatory legislation.” The statement, titled “We Stand for Democracy,” was featured in advertisements in the New York Times and The Washington Post. (April 2021)
More than 300 businesses representing over $3 trillion in annual revenue and employing nearly 6 million US workers signed an open letter calling upon President Biden to adopt a GHG emissions reduction target of at least 50% by 2030 (2005 baseline). Organized by the We Mean Business coalition and Ceres, signatories of the letter included: Apple, Dell Technologies, Facebook, Google, Hewlett Packard Enterprise, HP, Johnson & Johnson, Mastercard, McDonald’s, Microsoft, Siemens, Trane Technologies, Unilever, and VF Corporation. (April 2021)
Circular Electronic Partnership (CEP) — A new initiative launched by 6 major organizations—GeSI, GEC, PACE, RBA, WBCSD, and WEF—to develop a circular economy for electronics, the fastest growing waste stream in the world, by 2030. CEP has published a roadmap that identifies 6 opportunity pathways to achieve circularity along the value chain, including (1) designing for circularity, (2) driving demand for circular products and services, (3) scaling responsible business models, (4) increasing official collection rates, (5) aggregating for reuse and recycling, and (6) scaling secondary material markets. Member companies include Cisco, Dell, Google, and Microsoft. (March 2021)
Ethisphere released its 2021 list of the World’s Most Ethical Companies. CEF members recognized include (March 2021):
- 3M
- ADM
- Aptiv
- CBRE
- Dell Technologies
- Ecolab
- General Motors
- HanesBrands
- Hewlett Packard Enterprise
- Honeywell
- HP
- International Paper
- Kaiser Permanente
- Kimberly-Clark
- Mastercard
- Microsoft
- PepsiCo
- VF Corporation
- Visa
- Waste Management
A major new coalition, “America is All In,” launched to mobilize bold climate ambitions nationally and uphold the federal government’s commitment to climate action—specifically to cut U.S. emissions in half or more by 2030 and reach net-zero by 2050. Co-led by UN Special Climate Envoy Michael Bloomberg, the coalition effectively merges We Are Still In and America’s Pledge and is the most expansive effort ever assembled to support climate action in the U.S., involving U.S. businesses, cities, states, tribal nations, schools, and faith groups, health care organizations, and cultural institutions. Large companies involved include: 3M, Adobe, Amazon, Apple, ADM, Autodesk, BASF, Best Buy, Cargill, Carrier Corporation, The Clorox Company, Coca-Cola, Danone N.A., Dell Technologies, Dow Inc., DSM N.A., DuPont, eBay, Edison International, Facebook, Gap, General Mills, Google, Hewlett Packard Enterprise, HP, Inc., IKEA U.S., Johnson & Johnson, Johnson Controls, Kellogg Company, LafargeHolcim, Levi Strauss & Co., L’Oréal, Mars Incorporated, McDonald’s, Microsoft, Mondelez International, National Grid, Nestle, NIKE, Novozymes, PG&E Corporation, PepsiCo, Salesforce, Siemens, Sony Corporation of America, Starbucks, Steelcase, Target, Tiffany & Co., Trane Technologies, Verizon, VF Corporation, Walmart, and Waste Management. (February 2021)
The Take on Race Coalition, led by Procter & Gamble, announced a new initiative (“One Million Connected Devices Now”) to deliver one million connected devices to students lacking access to digital devices and tools. The Partners include Comcast, Dell Technologies, Dow Jones, Fidelity, Intel, Microsoft Corp, PNC Bank, PolicyLink, and Walmart. Additional partners are welcome. (February 2021)
Over 60 companies committed to the Stakeholder Capitalism Metrics, an ESG reporting and disclosure framework developed by the WEF and its International Business Council that consists of 21 core and 34 expanded metrics. Companies pledging to implement this reporting framework include Bank of America, Dell Technologies, Dow, Ecolab, Fidelity International, HP, Mastercard, McKinsey & Co., Siemens, and Unilever. (January 2021)
2020
Dell introduced two new XPS laptops that come in packaging made from sustainably-sourced materials, including ocean-bound and locally recycled plastic. The entire box is able to go into a residential recycling bin. (May 2020)
Included on Ethisphere's 2020 list of the World’s Most Ethical Companies. (March 2020)
2019
Ranked #3 on Newsweek's “America’s Most Responsible Companies 2020” list, which ranks 2000 public companies based on their environmental, social, and corporate governance performance. (Dec 2019)